The 5 Rules Every UX Designer Should Know

1. UX is not (only) UI

Interface is a part of User Experience Swapping UX with UI design, as if the two are the same, is a common mistake among many designers. It’s essential to understand the difference between the two disciplines, and we’ve covered the topic of UX design in detail in the article What You Should Know About User Experience. In short, User Interface the space where interactions between humans and a product occur, while User Experience is an emotional outcome after interactions with a product.

2. Know your audience

User research is a natural first step in the design process It should come as no surprise that one of the most important factors you should consider when designing a product is the audience. If you plan to design a product your users will love, you must have an idea of what your audience actually wants and needs. And this means user research should be an essential part of the UX design process. It’s critical to keep your users top of mind before you start designing! This will allow you to provide value for people who’ll use your product and focus on benefits instead of features.

“People don’t buy products, they buy better versions of themselves.” Designers should be able to recognize when to stop adding features and keep constant what people love about an experience. Image by useronboard.

3. You are not the user

Testing with real users is an essential part of the design process Designers often assume that people who will use their interfaces are like them. As a result, designers project their behaviors and reactions onto users. But thinking that you are your user is a fallacy. This effect in psychology is called the false-consensus — a tendency to assume that others share our beliefs and will behave similarly in a given context. Most probable, the people who’ll use your product have different backgrounds, different mindsets, different mental models, and different goals. In other words, they are not you. There is a technique the helps designers overcome false-consensus bias, called usability testing. If you want to build products that users love, then you have to focus on testing. Testing with real users (not your teammates, friends, or family) allows designers to learn how to create products that are right for those who will use them. This may be time-consuming, but it’s the only way to be sure that you’re moving in the right direction.

you are not your user

UX design is about making assumptions and then validating them through testing.

4. Adapt design for short attention spans

Don’t overwhelm users with too much information An attention span is defined as the amount of time someone concentrates on a task without becoming distracted. A 2015 study conducted by Microsoft found that the average human attention span has declined from 12 seconds to 8 seconds. This means that we now have a shorter attention span than goldfish. Designers need to adjust to cope with this behavior, with the goal of getting people the information they need as quickly as possible.

Modern apps and websites need to provide meaningful content that users can digest. Image by safertech.

Designers should simplify interfaces by removing unnecessary elements or content that does not support user tasks. One technique that allows designers to achieve that is functional minimalism. At the same time, this doesn’t mean that experiences should be limited. All information should be valuable and relevant.

5. The UX process isn’t set in stone

your design process for the product you design UX process is a make-it-or-break-it aspect of UX design. Without a solid UX process, a designer could be completely moving in the dark. A clear and concise ux development process, on the other hand, makes it possible to craft amazing experiences for users.

General UX design flow. The UX process depends heavily on the project.

Many designers believe that there’s one universal UX process that can be applied to all projects. Unfortunately, there’s no such thing as one-size-fits-all UX design. While it’s possible to define individual steps for each project, a precise UX process should always be selected based on project requirements — each project is unique and has its own needs. This means that to create the best possible user experience a designer should be ready to adapt their design process based on project specifics. For example, if you are designing a new product you might need to spend more time on user research and requirement clarification. But if you’re redesigning an existing product then you might need to spend more time on design validation (conducting usability and A/B testing, or working with analytics reports).

5. The UX process isn’t set in stone

An app or website should always keep users informed about what is going on As one of the original 10 of Jakob Nielsen’s heuristics for usability visibility of system status remains among the most important principles in user-interface design. Users want to know their current context in a system at any given time and apps shouldn’t keep them guessing — they should tell the user what’s happening via appropriate visual feedback. Providing instant visual feedback, such as an animated indicator when a user initiates an operation, is a great way to inform users that an interface is working.

You can use a simple animation, such as a loading spinner, as a feedback message to inform your users that the system is processing a request. Image by Tumblr.