I am a native Swedish writer. However, working as a freelance journalist in Canada and a copywriter at the e-commerce store Go for Zero in Australia has developed my English language skills into fluency. Experienced in producing copy for websites, product descriptions, social media, newsletters and press releases.
Currently studying front-end development at SheCodes, so you already know that I am passionate about the industry and navigates the SheCodes platform freely. Being a student myself, I can relate to - and help guide - fellow graduates. Familiar with SEO and knows how to increase customer engagement and build interactive relationships using tools such as Google Analytics, Facebook and Instagram.
Possess profound experience within the customer service industry and have worked as a claims assessor at Ving Travel agency for four years. Responsibilities included informing customers of pre-departure changes, organizing solutions, investigating right to compensation and assisting customers through phone, email and chat.