Emotional intelligence (EI) is defined as the ability to
perceive, use, understand, manage, and handle emotions. People with high
emotional intelligence can recognize their own emotions and those of
others, use emotional information to guide thinking and behavior, discern
between different feelings and label them appropriately, and adjust
emotions to adapt to environments.
Studies show that there is a correlation between people with high EI and positive workplace performance, although no causal relationships have been shown. EI is typically associated with empathy because it involves a person connecting their personal experiences with those of others. Since its popularization in recent decades, methods of developing EI have become sought by people seeking to become more effective leaders.
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While being book-smart might help you pass tests,
emotional intelligence prepares you for the real world
by being aware of the feelings of others as well as your own feelings.
— Hannah Ownes, LMSW