Artificial intelligence (AI) is a rapidly advancing technology that is transforming the way businesses operate.
article provides a comprehensive overview of the existing research on the impact of AI implementation within organizations.
It focuses on the applications, benefits, challenges, and implications of AI for organizational performance and workforce dynamics.
AI technologies have a vast range of applications that can revolutionize business operations. Machine learning algorithms enable businesses
to analyze enormous amounts of data, derive insights, predict trends, and optimize decision-making processes. (Davenport & Ronanki, 2018).
Natural language processing (NLP) enables chatbots and virtual assistants to enhance customer service interactions, while computer vision facilitates
image recognition and analysis for tasks such as quality control and inventory management (Manyika et al., 2017).
Research indicates that AI adoption can yield significant benefits for businesses, including improved operational efficiency, enhanced decision-making capabilities,
and increased competitiveness (Bughin et al., 2018). AI-driven automation streamlines repetitive tasks, freeing up human resources to focus on more
strategic and creative endeavors (Lee et al., 2018). Moreover, AI-powered predictive analytics enable businesses to anticipate customer needs,
personalize experiences, and optimize resource allocation, leading to greater customer satisfaction and loyalty (Columbus, 2018).