Hello!

I am Anna,
Technical Support Agent


A bit more about me

I am located in Stockholm, Sweden. Have a degree in telecommunications and information systems, which is validated by the University and College Council (UHR).

I worked in a call center for more than 4 years and then I had different roles such as web editor, copywriter, mobile network supervisor and social network employee. I also have experience of working with different case management systems.

After I came to Sweden last February, I decided to train in software testing to gain a better understanding of technical nuances in software development and its processes. I have also taken courses in Swedish, including SFI for Ukrainians, and have received help from job coaches and taken various programs to orient myself on the labor market.

Right now I'm focusing on learning coding and want to continue developing my help desk skills.
Email: [email protected] LinkedIn: Anna Kuzikova