CRM

Changing the way businesses interact!


Customer Relationship Management (CRM) is a system in which a business or other organisations administers its interactions with customers, typically using data analysis to study large amounts of information.

computer
CRM systems compile data from a range of different communication channels, including websites, telephone, email, live chat, social media and marketing materials. These allow businesses to learn more about their target audience and help to improve the services they offer; Allowing for a more personalised service!

*Information from wikipedia

This is an ongoing project that will eventually see a CRM system developed for small businesses; Keep your eyes out on the updates!


Coded by Lisa Barton